MIAMI – August 27, 2024 – Foundever®, a global leader in the customer experience (CX) industry, is proud to announce that six of its women leaders have been named luminaries in the prestigious ISG Women in Digital Awards 2024. This is a testament to Foundever prioritizing its commitment to empowering and recognizing the skilled women in its workforce.
In a world where women still face bias at work and are often overlooked, noticing and celebrating female excellence and leadership is crucial. When women are placed in positions of authority, Foundever has seen them shine, leading with power and kindness, advocating for each other, delivering new solutions and rising up together against the issues that women in the workforce face. Foundever is privileged to have such inspirational women in its leadership team, their exceptional hard work, dedication and enthusiasm for their roles and the company values contribute to the success of Foundever. These awards, by their own description, celebrate the women who are breaking biases, investing in women and equity, defining new possibilities for women in the workforce, and delivering outstanding contributions to the digital world.
Luminaries
- Americas
- Michelle Parks, CEO – U.S. Market, Rockstar Leader (U.S.)
- EMEA
- Laura Rodriguez Blanco, Global AI Operations Manager, Rising Star (Italy)
- Benedita Miranda, General Manager, Multilingual Region, Women’s Advocate (Portugal)
- Kim Hanchet, Director, Global Employee Experience Platforms, Digital Innovator (U.K.)
- India
- Dupinder Kaur, Sr. Manager, Leadership Development, Women’s Advocate (India)
- APAC
- Chie Fortuna, VP, Operations, Women’s Advocate (Philippines)
“We are so honored to have so many incredible women in our company on the shortlist to receive this award,” said Laurent Uberti, President & CEO, Foundever. “All the women in our team deserve enormous thanks for their innovation, leadership and advocacy. Our luminaries are truly deserving of the highest honors that this industry can award, and we are so proud to see them recognized for this achievement. We are deeply grateful for the opportunity to work alongside such strong female leaders.”
Foundever proudly applauds its 17 finalists in ISG’s Women in Digital Awards 2024 who are featured in the 2024 Awards eBook. This emphasizes the company’s long-term history and strategy to support female talent. Foundever is committed to encouraging an environment where women thrive across all functions, including digital and technology. In 2023, we had five finalists in the ISG Women in Digital Awards, and Mariana Diniz was named a gold winner.
Learn more about Foundever at foundever.com.
About ISG
ISG (Information Services Group) (Nasdaq: III ) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI and automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever.
Get to know us at www.foundever.com and connect with us on LinkedIn, X, Facebook, YouTube and Instagram.
Media contacts
Rebecca Sanders, Foundever
media@foundever.com
Gabriel Hedengren, Camarco
Camarcofoundever@camarco.co.uk