Customer experience in manufacturing
B2B, B2C, B2B2C, D2C — there’s no single end-customer definition in manufacturing. Thankfully, with Foundever™ you always have a best practice approach to customer experience in manufacturing for meeting demands and capturing the insights your company needs to continue building its brand and customer relationships.
of consumers prioritize self-service
are ready to share data with brands
expect a personalized CX
quit a brand after a poor CX
A manufacturing customer experience that builds loyalty
Future success starts with a solid CX
Read our best practice guide to customer experience in manufacturing.
Working together to create a new manufacturing CX
Manufacturing brands have a huge opportunity to build market share, connect directly with customers and create stronger relationships. With the right partner, you can shape and deliver a CX that stands out from competitors and gives customers what they need at every step, from brand discovery to post-purchase support.
manufacturing brands supported
agents supporting manufacturing customers