Blog
Why visionary brands are focused on customer experience
In every industry or sector, brands fall into one of...
Blog
Foundever® location spotlight: Orem, Utah
Our Foundever® site in Orem, Utah, is a standout example...
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Why customer experience needs to power the electric vehicle revolution
The only way to accelerate electric vehicle (EV) ownership into...
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Your rebadging checklist: How to select the ideal partner
As a company leader, you’re continually tasked with balancing operational...
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How outsourcing can help disruptive brands avoid common pitfalls
In a world where speed often trumps strategy, many disruptor...
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Striking a balance: How to make BPO work for government and citizens
In recent years, the effectiveness of outsourcing in delivering public...
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From data to destination: How CX analytics creates loyal travelers
Competition in the travel and hospitality industry has never been...
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Is agentic AI the future of customer experience?
Thanks to its autonomy, adaptability and decision-making capabilities, agentic AI...
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Aligning security with the customer journey: How to keep CX friction-free
Is there a world where security measures (often a pain...
Blog
Foundever® location spotlight: Dakar, Senegal
A rich cultural heritage, a young and educated workforce, and...