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Explore ideas, perspectives & trends shaping CX
Get the latest business news, research and consumer trends, plus thought leadership and in-depth analysis of individual industry sectors and business challenges.
Whitepaper
Enhancing crypto value through exceptional CX
To succeed in this new way of exchange, understanding consumer needs is crucial.
Whitepaper
CX landscape 2022-2023
It’s safe to say that powerful CX trends have emerged over the last year. What…
On-demand webinar
Transforming E-commerce with AI: Real-world strategies for fueling growth and efficiency
With industry experts from Foundever and Cognigy, we will discuss how AI can help transform…
Highlights
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Blog
Immersive CX: Unlocking a new level of experience
Are you ready to dive into the future of customer…
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Blog
5 foundations for understanding the customer journey
The customer journey is key to offering your customers a…
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Enhancing crypto value through exceptional CX
To succeed in this new way of exchange, understanding consumer needs is crucial.
Blog
How social media can boost your crypto CX
At this point, it’s no secret that social media has…
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Blog
5 ways an excellent CX can reduce sales abandonment
Keeping consumers interested in the checkout process hinges on a…
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Blog
Foundever™ in Portugal is a Great Place To Work®
We’re thrilled that Foundever™ has been awarded the Great Place…
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Blog
Foundever™ 2022 ESG report: A year of progress & impact
At Foundever™, we’re proud to share our 2022 ESG report…
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Blog
Why business culture will define the future of work
Unless an organization can build and maintain the right business…
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Blog
Are healthcare contact centers ready for a new era of flexible work?
How can healthcare organizations embrace hybrid work models, and improve…
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