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Global food brand boosts employee experience and delivers CX in 80 languages
To ensure brand-specific communication in technology-driven CX, we implemented a…
Foundever® location spotlight: Fez, Morocco
As Foundever® expands its multilingual efforts throughout the beautifully historic…
5 takeaways to contact center coaching through gamification and AI
Finding the best ways to elevate contact center performance is…
CX roles of the future 2035
In this whitepaper, we dive into five key insights about the future of work.
The future of generative AI and how it will shape CX by 2035
There’s no doubt that GenAI is rapidly evolving — what…
Listen and learn: Why social media monitoring is critical to media and gaming CX success
Social listening can give any media, entertainment or gaming brand…
Media, entertainment and gaming: Entertaining new CX ideas
Without robust customer insights, navigating the future of the industry could be an unsurmountable challenge.
Foundever® recognized as Customer Experience Management leader
Everest Group’s PEAK Matrix® takes a deep dive into the relative market impact, vision and…
Mastering 7 key CX challenges with the Foundever® Success Program
Do you know the root causes of your CX pain…