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Explore ideas, perspectives & trends shaping CX
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Blog
Why CX needs to go back to basics in 2023
The latest Foundever™ report, “Time to act: The customer experience trends shaping 2023,” outlines how…
Report
Time to act: The customer experience trends shaping 2023
Learn about the five major CX trends that organizations need to address to meet customer…
Highlights
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Blog
Conversation at HeART in Cali, Colombia: Lots of local flavor
The outside of the CX hub in Cali, Colombia is…
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Conversation at HeART in Athens, Greece: The past becomes the present
Our next piece of art in our Conversation at HeART…
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Conversation at HeART São Paulo: Thinking outside the building
Early this summer, Conversation at HeART, the global initiative for…
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Conversation at HeART Barranquilla: The writing is on the wall
For the latest in our ongoing series of artworks created…
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Conversation at HeART Paris: The center of attention
For the first artwork created through our Conversation at HeART…
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Picture this: Conversation at HeART
Conversation at heART is a global initiative that aims to…
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Fintechs: Financial history repeating itself?
We might be heralding the latest generation of disruptive fintech…
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