Environmental, Social & Governance (ESG)
Explore by pillar – Environmental | Social | Governance
At Foundever, we’re a force for good
Our Environmental, Social & Governance (ESG) strategy at Foundever is driven by our core values.
Making an impact
Our associates around the world connect as a global #ForceForGood to make an impact for a better tomorrow.
Environmental
We protect our environment and natural resources through more efficient planning and operations.
Social
We empower our teams, creating opportunities for growth and pathways for future success.
Governance
We are committed to protecting our people and our clients. We stand up for what is right, speak up when something is wrong and hold each other accountable.
COMMITMENTS
Our path to operational net zero with near-term goals validated by SBTi
Foundever aims for the following near-term goals:
- Reduction of scope 1 and scope 2 greenhouse gas (GHG) emissions: Reduction of absolute scope 1 and 2 GHG emissions by 54.6% by 2033 from a 2023 base year.
- Reduction of scope 3 emissions: Reduction of scope 3 GHG emissions by 61.1% per million EUR value added within the same timeframe
- Net-zero commitment: Achieve net-zero greenhouse gas emissions by 2050
Business resilience to climate change
Foundever is adopting a risk-based strategy to enhance our preparedness and response to climate change impacts, ensuring long-term sustainability and resilience. By 2028, all Foundever locations will have completed a Climate Scenario Risk Analysis.
eNPS
We recognize that our associates bring valuable expertise from their personal experiences, and we greatly appreciate their feedback and insights gathered through our annual survey. We aim to achieve a participation rate exceeding 80% in these surveys, ensuring that every employee’s voice is heard. Engaged employees are typically more motivated and committed to their work. By setting and tracking key performance indicators (KPIs) for employee feedback surveys, we can cultivate a more engaged, satisfied and productive workforce.
ESG insights
Awards
Global standards & certifications
Foundever is committed to promoting a culture based on integrity, transparency and good governance wherever we do business.
- 2025 CDP Scores: B-
- 2025 AFNOR Social Responsibility Certification (France, Ivory Coast, Madagascar, Morocco, Senegal)
- EcoVadis: France (Gold), Germany (Bronze), U.S. (Committed), U.K. (Bronze)
- Financial Services Qualification System (FSQS) (U.K.)
- HITRUST/HIPAA (Global)
- INTE G35:2012 (Costa Rica)
- ISO 13485 Medical Devices Quality Management Systems (MDQMS) (U.K.)
- ISO 14001:2015 Certified (Costa Rica, Galashiels U.K.)
- ISO 14064-1:2018 Certified (Costa Rica)
- ISO 18295-1:2017 Customer Contact Centers (France)
- ISO 22301:2019 (Germany, Greece and Portugal)
- ISO 26000 Standard
- ISO 27001:2013 Certified (multiple countries and operations)
- ISO 50001:2018 Certified (Costa Rica and El Salvador)
- ISO 9001 (multiple countries and operations)
- Medicines and Healthcare products Regulatory Agency (MHRA)
- PCI Certification/Compliance/PCI-DSS v4.x (Global)
- Responsible Business Alliance Member
- Science Based Target Initiative (SBTi) near-term validated
- SEDEX Member
- SOC Type 1 and 2 Certification (Global)
- SOC Type 1 and 2 Certification (Global)
- TISAX – Trusted Information Security Assessment Exchange (Bulgaria, Germany)
- U.K. Energy Savings Opportunity Scheme (ESOS) Phase 1 (2018)
- U.K. Energy Savings Opportunity Scheme (ESOS) Phase 2 (2019)
- UN Global Compact Member (Est 2011)
- Warehouse Dealers License (U.K.)
Reporting & policies
We’re grateful for third-party recognitions, ratings and rankings of our efforts. But more importantly, we view accolades as opportunities to gather valuable feedback on our programs and practices so we can drive continuous improvement over time. Operating within clear guidelines for ethical and respectful conduct is of the utmost importance to Foundever, our clients and our people. Through continuous education, open communication and adherence to our Code of Conduct, we have established ourselves as a trusted partner and employer of choice.
With these guidelines at the forefront of our operations and purpose, we encourage individual growth both personally and professionally. We aim to provide full equality for all associates through management practices and operational procedures.
Reports
Foundever ESG Report 2025 | 2024 | 2023 | 2022 | 2021
United Nations Communications on Progress
Costa Rica Sustainability Report 2021 | 2020 | 2019 | 2018 | 2017
Policies
Corporate Social Responsibility Policy
Foundever Modern Slavery Statement UK
Global Code of Conduct and Ethics
Global Anti-Bribery & Corruption Policy
Global Health and Safety Statement
Management Systems Policy (Costa Rica) – English | Spanish
Vendor Code of Conduct (also available in French)