Empowering brands through innovative CX outsourcing

Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

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How can global strength and scale integrate with an entrepreneurial approach for business success?

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Our global footprint makes us one of the few true global players in the industry.

9M

customer experiences delivered daily

+60

languages supported

150K

associates across the globe

45

delivery countries

How we help

At Foundever®, we provide brands with comprehensive CX outsourcing services and solutions.

Customer experience services for every stage of your customer journey

Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations.

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Customer experience solutions built by operations for CX success

Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data.

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A culture of care

With +150K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty.

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Awards

“Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.”

Laurent Uberti

President, CEO & Co-founder

CX insights

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Female customer service agent wearing a headset is answering a call and smiling; "B2B" is very large on the right side of the woman
Blog
B2B customer service: 5 proven strategies to drive success
What sets leading B2B (business-to-business) brands apart? A commitment to customer service that goes beyond…
Analyst report
ISG Provider Lens™ Star of Excellence™ Briefing Notes
Foundever® was recognized in the Briefing Notes for its excellence in supporting a global retailer…
A customer care agent wearing a headset takes a call, with an image of hands typing on a laptop superimposed on the left side of the photo
Blog
Sales CRM and CX: How to integrate with customer experience channels
Integrating sales CRM into your CX can be the key to unlocking seamless, personalized experiences….

Press Release

Foundever® Honored on The Global Outsourcing 100® List by IAOP® for 19th Consecutive Year

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