Awards & recognition
Outsource Partner of the Year – Excellence in Customer Service Award 2025
The Business Intelligence Group named Foundever a winner in the 2025 Excellence in Customer Service Awards, highlighting the organization’s strong commitment to delivering outstanding customer experiences for its clients and its leadership in service excellence. Foundever was recognized in the Outsource Partner of the Year category for its exceptional approach to solving customer challenges, elevating engagement and creating measurable value for clients and stakeholders.
2025 Finalist – Artificial Intelligence Excellence Award
The Business Intelligence Group named Foundever a finalist for its EverGPT product in the 2025 Artificial Intelligence Excellence Awards which recognized outstanding organizations, products, and individuals who are driving innovation and redefining possibilities in AI. This year’s honorees represent the pinnacle of AI advancement, excelling in predictive analytics, generative AI, explainable AI, and beyond.
Most Unique Use Case – Cognigy Awards 2025
The Cognigy Awards were held at the company’s flagship event, Nexus Summit 2025, in Düsseldorf, Germany. These awards celebrate the forward-thinking organizations transforming customer service with Cognigy’s AI Agents—driving measurable business outcomes and setting new standards in customer and agent experiences. With nominations open from October 2024 to January 2025, the awards received an overwhelming global response. Enterprises across industries shared their success stories, demonstrating how Cognigy’s AI Agent Workforce helps them deliver instant, personalized service at scale, while reducing operational costs. Foundever, along with its client Volkswagen Financial Services, was awarded with the ‘Most Unique Use Case’ award in the ‘Innovation Champions’ category.
2025 Inspiring Workplaces Finalist – Asia
Celebrating its 10th year, Inspiring Workplaces™ honors organizations that put their People First, creating cultures of trust, purpose, and belonging. More than just a great place to work, these workplaces empower individuals to thrive. Fueling innovation, performance, and lasting impact.
2025 Inspiring Workplaces Finalist – Europe
Celebrating its 10th year, Inspiring Workplaces™ honors organizations that put their People First, creating cultures of trust, purpose, and belonging. More than just a great place to work, these workplaces empower individuals to thrive. Fueling innovation, performance, and lasting impact.
2025 Inspiring Workplaces Finalist – Latin America
Celebrating its 10th year, Inspiring Workplaces™ honors organizations that put their PeopleFirst, creating cultures of trust, purpose, and belonging. More than just a great place to work, these workplaces empower individuals to thrive. Fuelling innovation, performance, and lasting impact.
Best Place to Work
For the second consecutive year, Foundever was named a winner of The Business Intelligence Group’s 2025 Best Place to Work award; Foundever was the sole winner in the Global Enterprise category. This prestigious award acknowledges an unwavering commitment to creating an exceptional work environment that fosters employee engagement, growth and outstanding performance. In today’s evolving work landscape, employee satisfaction and engagement are paramount. Business Intelligence Group recognizes companies prioritizing these metrics to cultivate thriving workforces and achieve superior business results.
Best Company for Women
For the fourth consecutive year, Foundever was named a Best Company for Women by Comparably. This award measures the best workplaces, according to women. Only feedback from female employees considered, with questions spanning nearly 20 core culture metrics, from compensation (salary, bonus, raises) and career growth (opportunities, mentorship, goals) to leadership (CEO, executives, direct managers) and work environment (work-life balance, perks & benefits, coworkers).
Best Company for Diversity
For the fourth consecutive year, Foundever was named a Best Company for Diversity by Comparably. This award measures the best workplaces, according to people of color (non-Caucasian). Only feedback from diverse employees considered, with questions spanning nearly 20 core culture metrics, from compensation (salary, bonus, raises) and career growth (opportunities, mentorship, goals) to leadership (CEO, executives, direct managers) and work environment (work-life balance, perks & benefits, coworkers).