Awards & recognition
HITRUST Risk-based, 2-year (r2) Certified
HITRUST Risk-based, 2-year (r2) Certified status demonstrates that the Sitel Group Support Infrastructure and Sitel Group Work Secure platforms have met key regulations and industry-defined requirements and is appropriately managing risk.
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Great Place to Work®
Sitel® India successfully completed the assessment conducted by Great Place to Work® Institute, India, and is certified as a great workplace for 2023-2024.
Best Company for Diversity
Ranked No. 11, Sitel Group is among the Top 100 highest-rated Companies for Diversity in 2022, according to anonymous feedback from employees of color on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 Large companies (more than 500 employees) and Top 50 Small/Mid-Size companies (500 employees or fewer).
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Best Company for Women
Sitel Group is among the Top 100 highest-rated Companies for Women in 2022, according to anonymous feedback from female employees on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 Large companies (more than 500 employees) and Top 50 Small/Mid-Size companies (500 employees or fewer).
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Best CEO
Sitel Group President & CEO, Laurent Uberti, is among the Top 100 highest-rated CEOs of 2022, according to anonymous employee feedback on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 CEOs from Large companies (more than 500 employees) and Top 100 CEOs from Small/Mid-Size companies (500 employees or fewer). Laurent Uberti is ranked No. 35.
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Best Company Culture
Sitel Group is among the Top 100 highest-rated companies for Best Company Culture in 2022, according to anonymous employee feedback on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 Large companies (more than 500 employees) and Top 100 Small/Mid-Size companies (500 employees or fewer).
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Best New Contact Centre (Sitel® Spain) & Most Effective Automation Implementation (Sitel® Portugal)
The European Contact Centre & Customer Service Awards (ECCCSAs) 2022 were held on November 22, 2022 in London. Sitel Group received a record 15 nominations over 12 categories spanning operational excellence, employee experience and customer experience. The annual ECCCSAs, now in its 22nd year, is the longest-running and largest awards programme in the customer contact industry. This industry landmark event saw representation from across 32 countries.
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Best Supporting Team Customer (Sitel® Portugal) & Most Effective Application of Technology (Ovo & Sitel® UK)
The European Contact Centre & Customer Service Awards (ECCCSAs) 2022 were held on November 22, 2022 in London. Sitel Group received a record 15 nominations over 12 categories spanning operational excellence, employee experience and customer experience. The annual ECCCSAs, now in its 22nd year, is the longest-running and largest awards programme in the customer contact industry. This industry landmark event saw representation from across 32 countries.
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Top Workplace in Asia
The Asia Corporate Excellence & Sustainability Awards (ACES) is one of the most prestigious accolades that recognises inspiring leaders and sustainability advocates cross-industry and across Asia. Sitel Philippines was recognized as one of the Top Workplaces in Asia.