Environmental, Social & Governance (ESG)

At Foundever, we’re a force for good

Our Environmental, Social & Governance (ESG) strategy at Foundever is driven by our core values.

Creativity

Through the creativity of our people, we seek new ways to make the complex simple. Every day, our people rise to the challenge of finding new ways of working to create the best experiences between brands and their customers. Through an environment of inclusive idea creation, we’re a pacesetter in our industry, leading and driving changes that genuinely impact people’s lives for the better. From employability, community development and data security to environmental, waste management and sustainability, we’re driving change with our stakeholders on a broad range of materiality topics.

Commitment

As a member of the United Nations (UN) Global Compact, we’re committed to the UN Sustainable Development Goals (SDGs) and being a responsible global organization for our stakeholders. We understand the importance and urgency of this global initiative and how Foundever plays a critical role in impacting quality of life and global sustainability. Within a culture of accountability and integrity, we lead by example and aim for the peak in everything we do. Setting goals and meeting targets that are measurable, achievable and challenging is how we hold ourselves accountable for creating a bigger impact. With a commitment to always do better as our North Star, we’re constantly learning and improving to make a greater impact for the good. 

Connection

Through our ESG strategy, we’re making stronger connections. As we share experiences, our connection to each other is grounded and strengthened in earning trust through transparency. With a strong commitment to being a force for good, we act with compassion to make a difference. Our collective effort toward shared goals and experiences connects the beneficial impact we make across our broader global network of employees, clients, communities, vendors, shareholders and prospects.

Read our latest ESG Report

For more information on Foundever initiatives and progress.

Our associates around the world connect as a global #ForceForGood to make an impact for a better tomorrow.

Environmental

We protect our environment and natural resources through more efficient planning and operations. 

Social

We empower our teams, creating opportunities for growth and pathways for future success. 

Governance

Through community programs, we promote corporate citizenship and grow prosperity within teams and the places we work. 

Leading our global change

ESG isn’t only about what’s done, but how it gets done. Creating a long-term impact via ESG requires leadership. It means not settling for second best in any aspect of operations and requires a peak mindset — setting and achieving goals beyond regulatory compliance. 

The Foundever ESG strategy is led, managed and executed by several cross-functional committees and groups across the globe including a global steering committee and local ESG groups for input, accountability and cultural alignment. 

Foundever ESG corporate governance

At Foundever, we know a strong corporate governance balances the needs of our people, clients, shareholders and communities. 

  • Setting the tone from the top, the ESG Steering Committee includes executive sponsors for each strategy topic. This committee sets accountability for the organization, communicates progress to the board and reviews and approves three-, five- and 10-year goals. The ESG Steering Committee regularly aligns with our board of directors, CEO, Strategy Committee and Risk & Compliance Committee. 
  • Our ESG topic champions are part of Working Groups. These groups review and set policies by collecting and verifying data in addition to recommending global targets and goals. 
  • Closely aligned to our Global Sustainability & ESG team, our Sustainability Network consists of local ESG champions with a working knowledge of ESG topics in their country, including regulations, law, certifications and internal networks. 
  • The Foundever Sustainability Committees are formed at the country level and include material topic experts. These experts are determined by each country in terms of headcount and country regulations.

Environmental

We believe sustainable development requires balancing good stewardship in the protection of human health and the environment with the need for profitable growth of its operations.

Social

We’re committed to creating a lasting impact in the communities in which we live and work.

Governance

We are committed to protecting our people and our clients. We stand up for what is right, speak up when something is wrong and hold each other accountable.

ESG Insights

Blog
For the second consecutive year, Foundever launches its global challenge inspired by Jules Verne’s adventure…
future of work business continuity
Blog
Alongside productivity and employee retention, business continuity has revealed itself as one of the biggest…
Blog
As part of the Foundever® global re-brand, new artwork hangs in each office
Blog
As part of the Conversation at heART program, local artist Kris Abrego created murals in…
Blog
June is Pride Month, and Foundever® celebrates diversity, this and every other month of the…
cultural diversity
Blog
As a global company operating in 45 countries and 60 languages, Foundever® is all about…
Blog
With the Conversation at heART initiative, Foundever integrates art into the workspace. In our hub…
Blog
On March 8th, Foundever® is celebrating International Women’s Day (IWD) as part of its year-round…
Blog
The United Nations recognizes education as a human right, and Foundever® encourages inclusive and equal…

Awards

Global standards & certifications

Foundever is committed to promoting a culture based on integrity, transparency and good governance wherever we do business.  

  • 2022 CDP Scores: C
  • EcoVadis: France (Gold), Germany (Bronze), U.S. (Bronze), U.K. (Bronze)
  • Human For Client Certification Label (French-speaking market)
  • UN Global Compact Member (Est 2011)
  • ISO 14001:2015 Certified (Costa Rica, Galashiels U.K.)
  • ISO 14064-1:2018 Certified (Costa Rica)
  • ISO 26000 Standard
  • ISO 27001:2013 Certified (multiple countries and operations)
  • ISO 50001:2018 Certified (Costa Rica and El Salvador)
  • INTE G35:2012 (Costa Rica)
  • U.K. Energy Savings Opportunity Scheme (ESOS) Phase 1 (2018)
  • U.K. Energy Savings Opportunity Scheme (ESOS) Phase 2 (2019)
  • TIA Assessor: Silver
  • SOC Type 1 and 2 Certification (Global)
  • HITRUST/HIPAA (Global)
  • PCI Certification/ Compliance/PCI-DSS v3.x (Global)
  • SEDEX Member

Reporting & Policies

Operating within clear guidelines for ethical and respectful conduct is of the utmost importance to Foundever, our clients and our people. Through continuous education, open communication and adherence to our Code of Conduct, we have established ourselves as a trusted partner and employer of choice. 

With these guidelines at the forefront of our operations and purpose, we encourage individual growth both personally and professionally. We aim to provide full equality for all associates through management practices and operational procedures.