Awards & recognition
Best Perks & Benefits
Foundever was awarded Best Perks & Benefits for Q3 2025. Comparably Awards methodology includes measuring sentiment feedback from current employees who anonymously rated their employers on Comparably.com during a 12-month period. The Best Perks & Benefits measures employee feedback on perks, paid time off, satisfaction with benefits and more.
Best Work-Life Balance
Foundever was awarded Best Work-Life Balance for Q3 2025 for the third consecutive year. Comparably Awards methodology includes measuring sentiment feedback from current employees who anonymously rated their employers on Comparably.com during a 12-month period. The Best Work-Life Balance measures feedback on average hours worked per day, lunch breaks, time off and more.
Silver – Customer Service Department of the Year – 2025 International Business Awards®
Foundever was named a Silver Stevie® Award in the International Business Awards, the world’s premier business awards program. Foundever earned the Customer Service Department of the Year honor for its innovative work with a multinational healthcare and medical devices company, transforming customer experience in the competitive healthcare technology market. By combining AI-powered speech analytics with more than 15,000 targeted coaching sessions, the team achieved a remarkable 13-point Net Promoter Score increase in just one quarter, rising from 67 in Q1 to 80 in Q2 2024.
Best Use of AI in Customer Experience – Finalist
Foundever was named a finalist for the 2025 North American Customer Centricity Awards in the Best Use of AI in Customer Experience category. The recognition highlights the company’s commitment to driving innovation through advanced AI technologies that elevate human potential and transform CX outcomes. The shortlisted initiative—focused on improving customer satisfaction for a leading healthcare technology company—showcases how Foundever operationalizes AI to deliver measurable business results.
Foundever® Named a Top 15 Sourcing Standout by ISG
Foundever was among the leading providers in the Building 15 category globally and in the Americas, EMEA and Asia Pacific regions based on annual contract value (ACV) won over the last 12 months, according to the 1Q 2025 Global ISG Index™
Best Company Career Growth
For the third year in a row, Foundever has been honored with the award for Best Company Career Growth.
2025 Inspiring Workplaces Winner – Latin America
Foundever received best-in-class special recognition for ‘Inspiring Culture & Purpose’ and ‘Inspiring Wellbeing’ companies within Latin America in the Latin America Inspiring Workplaces for 2025 by Inspiring Workplaces Group (IW).
2025 Inspiring Workplaces Winner – Asia
Foundever was named among the Top 10 Asia Inspiring Workplaces for 2025 by Inspiring Workplaces Group (IW) and received best-in-class special recognition for an ‘Inspiring Employee Experience,’ ‘Inspiring Inclusion’ and ‘Inspiring Wellbeing.’
2025 Fortress Cyber Security Award
Foundever was named a winner in the 2025 Fortress Cybersecurity Awards, presented by the Business Intelligence Group. The company was recognized in the Leading Cybersecurity Organization category for the company’s work in protecting systems, infrastructure and data from the growing threat landscape.