Blog
Meeting and exceeding customer expectations in travel and tourism
What do modern travelers truly want? When it comes to...
Blog
How generative AI will impact the future of CX roles: 8 takeaways
We’re answering the questions everyone’s been wondering: How will AI...
Blog
Foundever® location spotlight: Fez, Morocco
As Foundever® expands its multilingual efforts throughout the beautifully historic...
Blog
5 takeaways to contact center coaching through gamification and AI
Finding the best ways to elevate contact center performance is...
Blog
The future of generative AI and how it will shape CX by 2035
There’s no doubt that GenAI is rapidly evolving — what...
Blog
Listen and learn: Why social media monitoring is critical to media and gaming CX success
Social listening can give any media, entertainment or gaming brand...
Blog
Mastering 7 key CX challenges with the Foundever® Success Program
Do you know the root causes of your CX pain...
Blog
Foundever® location spotlight: Kuala Lumpur, Malaysia
Earlier this year, Foundever® expanded its global network of multilingual...
Blog
Utilities: How to use your data to form superior customer experiences
When it comes to improving CX, data is everything —...
Blog
How the right business partnership can reduce your cyber risk
Businesses are under pressure to perform. But when organizations try...