Blog
Be bold, be proud: Celebrating Pride Month with Foundever®
June is Pride Month, and Foundever® celebrates diversity, this and...
Blog
Why it’s time for companies to educate themselves about the employee experience
The latest Foundever® report — “Time to Act: The Customer...
Blog
Global impact sourcing: Supporting sustainable development in communities around the world
Foundever® has been awarded the IAOP® Global Impact Sourcing Award,...
Blog
Why outsourcing is key to tech startup success
From ensuring that customer experience grows in line with the...
Blog
Celebrating World Day for Cultural Diversity
As a global company operating in 45 countries and 60...
Blog
Why successful technology companies focus on customer effort
Monitoring and lowering the customer effort score is crucial to...
Blog
Introducing our Foundever® hub in Cebu
The first Foundever-branded hub has officially launched in in Cebu,...
Blog
Conversation at heART in Casablanca: Bringing color to communication
With the Conversation at heART initiative, Foundever integrates art into...
Blog
7 ways to reduce customer escalations
Escalations of customer requests can be time-consuming and have a...
Blog
How to do self-service the right way
Today’s customers want answers fast and are willing to look...