Blog
Five factors that influence customer expectations
Understanding customer expectations and what shapes them is the critical...
Blog
International Women’s Day 2023: Celebrating women worldwide
On March 8th, Foundever® is celebrating International Women’s Day (IWD)...
Blog
Say hi to our new brand: We are Foundever®
Today we’re excited to announce our new brand to you...
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Innovation and customer experience: 5 tips for successful digital transformation
Innovation and digitization have become paramount for optimized customer service,...
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Investing in people and communities to drive education for all
The United Nations recognizes education as a human right, and...
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5 ways working at home and operational excellence go hand-in-hand
Working remotely provides a number of benefits for employees while...
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Why one-in-three consumers now use online chat
Thanks to its immediacy and accessibility, new Foundever® research details...
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Does the customer experience landscape look the same in every country?
New Foundever® research shows convergence and divergence in equal measure...
Blog
Why CX needs to go back to basics in 2023
The latest Foundever® report, “Time to act: The customer experience...