Blog
B2B customer service: 5 proven strategies to drive success
What sets leading B2B (business-to-business) brands apart? A commitment to...
Blog
Sales CRM and CX: How to integrate with customer experience channels
Integrating sales CRM into your CX can be the key...
Blog
How a CCaaS solution could revolutionize your brand’s CX
A cost-effective, scalable alternative to the traditional approach of delivering...
Blog
Why customer-centricity is critical to future success in the automotive industry
In their haste to overcome immediate challenges, the automotive industry...
Blog
Celebrating International Day of Education 2025
This International Day of Education 2025, we’re celebrating the power...
Blog
Outsourcing customer care: The (not-so-secret) weapon for transforming CX
Your goal is to make your contact center the best...
Blog
Corporate culture: 5 elements that boost workplace productivity
The workplace environment has a direct impact on an organization’s...
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Why 2025 will not be the year of hyper-personalized CX
If you thought that generative AI was about to give...
Blog
Foundever® location spotlight: Romania
Foundever® is expanding in Romania! Let’s take a closer look...
Blog
What is social listening? How to take advantage of word of mouth
Do you know what your customers are saying about you?...