Blog
Foundever® location spotlight: La Rochelle, France
As well as being one of the oldest cities in...
Blog
Is it time to rethink your customer experience metrics?
How do you currently measure CX performance? If your go-to...
Blog
The metaverse and gaming: Why subscription services can’t keep customers
While discussions about the metaverse may have slowed in the...
Blog
Enhancing employee experience to drive engagement and success
What is employee experience, and how does it tie into...
Blog
Meeting and exceeding customer expectations in travel and tourism
What do modern travelers truly want? When it comes to...
Blog
How generative AI will impact the future of CX roles: 8 takeaways
We’re answering the questions everyone’s been wondering: How will AI...
Blog
Foundever® location spotlight: Fez, Morocco
As Foundever® expands its multilingual efforts throughout the beautifully historic...
Blog
5 takeaways to contact center coaching through gamification and AI
Finding the best ways to elevate contact center performance is...
Blog
The future of generative AI and how it will shape CX by 2035
There’s no doubt that GenAI is rapidly evolving — what...
Blog
Listen and learn: Why social media monitoring is critical to media and gaming CX success
Social listening can give any media, entertainment or gaming brand...