Thought leadership & insights
Explore ideas, perspectives & trends shaping CX
Get the latest business news, research and consumer trends, plus thought leadership and in-depth analysis of individual industry sectors and business challenges.
Whitepaper
This whitepaper explores how rebadging serves as a strategic outsourcing approach.
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Analyst report
Foundever positioned as ‘Leader’ in NelsonHall Conversational Commerce NEAT evaluation
NelsonHall has identified Foundever as a ‘Leader’ in the Retention Capability market segment.
Whitepaper
Rebadging: Unlocking workforce flexibility & cost efficiency
This whitepaper explores how rebadging serves as a strategic outsourcing approach.
Guide
Dialing into telecoms CX
This guide aims to wire your organization for success by breaking down five core areas…
Analyst report
ISG Provider Lens™ Star of Excellence™ Briefing Notes
Foundever® was recognized in the Briefing Notes for its excellence in supporting a global retailer…
Guide
The best practice guide to CX in the automotive industry
Discover why the path to future success is through putting the customer in the driver’s…
Ebook
Customer experience management
Find out how great CX shapes perception, drives loyalty and protects your bottom line.