Thought leadership & insights
Explore ideas, perspectives & trends shaping CX
Get the latest business news, research and consumer trends, plus thought leadership and in-depth analysis of individual industry sectors and business challenges.
Whitepaper
This whitepaper explores how rebadging serves as a strategic outsourcing approach.
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Analyst report
Foundever positioned as ‘Leader’ in NelsonHall Conversational Commerce NEAT evaluation
NelsonHall has identified Foundever as a ‘Leader’ in the Retention Capability market segment.
Whitepaper
Rebadging: Unlocking workforce flexibility & cost efficiency
This whitepaper explores how rebadging serves as a strategic outsourcing approach.
Guide
Dialing into telecoms CX
This guide aims to wire your organization for success by breaking down five core areas…
Analyst report
ISG Provider Lens™ Star of Excellence™ Briefing Notes
Foundever® was recognized in the Briefing Notes for its excellence in supporting a global retailer…