Thought leadership & insights
Explore ideas, perspectives & trends shaping CX
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Analyst report
The Everest Group PEAK Matrix® assesses the relative market impact, vision and capability of service…
Whitepaper
This whitepaper explores how rebadging serves as a strategic outsourcing approach.
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Analyst report
Foundever® recognized as Global Customer Experience Management Leader
The Everest Group PEAK Matrix® assesses the relative market impact, vision and capability of service…
Analyst report
Foundever positioned as ‘Leader’ in NelsonHall Conversational Commerce NEAT evaluation
NelsonHall has identified Foundever as a ‘Leader’ in the Retention Capability market segment.
Whitepaper
Rebadging: Unlocking workforce flexibility & cost efficiency
This whitepaper explores how rebadging serves as a strategic outsourcing approach.
Guide
Dialing into telecoms CX
This guide aims to wire your organization for success by breaking down five core areas…
