Awards & recognition

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Performance & solutions

Global Outsourcing 100

For the 14th consecutive year, Sitel Group was recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, the International Association of Global Outsourcing Professionals, and published annually by FORTUNE® Custom Projects. This marks the 14th consecutive year that Sitel Group has been recognized as a leading outsourcing service provider and advisor by IAOP.


Learning Elite Award

Learning Tribes, Sitel Group’s learning and development experts, were awarded the LearningElite award by Chief Learning Officer magazine. The LearningElite Awards program honors the best organizations for learning and development. This robust, peer-reviewed ranking and benchmarking program recognizes those organizations that employ exemplary workforce development strategies that deliver significant business results.

Performance & solutions

CRM Magazine names Sitel a Leader in Contact Center Outsourcing

CRM Magazine named Sitel Group a Leader in Contact Center Outsourcing among its 2019 CRM Service Awards.

People & community

Corporate Social Responsibility Commitment Label

Corporate Social Responsibility Commitment Label (“Human For Client” Label de Responsabilité Sociale du secteur de la relation client) ISO 18295-1

People & community

Customer Contact Center West CC ‘Work Hard, Play Hard’

This award was in recognition for Excellence in Company Culture. The CC Awards are the “People’s Choice Awards” of the customer service industry, rewarding excellence and outstanding achievement among practitioners and service providers across a broad range of categories.