MIAMI – May 18, 2023 – Foundever™, a global leader in the customer experience (CX) industry, today
announced that it has been recognized as a winner of the Global Impact Sourcing Award (GISA) given by
IAOP®. The prestigious award recognizes organizations that have made a significant impact through the
practice of impact sourcing, which is the intentional employment of people from socio-economically
disadvantaged backgrounds.
“At Foundever, our commitment to impact sourcing goes beyond exceptional customer service; we
empower underrepresented voices and deliver innovative solutions for inclusive employment,” said
Olivier Camino, global COO & co-founder of Foundever. “Through our various programs, we’re
committed to driving more large-scale adoption of impact sourcing by partnering with our clients to do
more. We’re honored to accept this award and will continue to work on bringing positive change to
communities around the world.”
The commitment of Foundever to impact sourcing includes partnerships with community organizations
to identify and train potential employees from underrepresented communities. The company has also
developed innovative programs, such as its language and technology academies across the globe.
“Congratulations to the winners of the Global Impact Sourcing Award,” said Debi Hamill, CEO of IAOP.
“Your commitment to using business for social good is inspiring and demonstrates the power of inclusive
and responsible sourcing practices. Your efforts are creating a better world for all, and we are honored to
recognize and celebrate your achievements.”
The IAOP judges noted the innovative approach of Foundever to impact sourcing and its clear
commitment to making a difference in the lives of its employees and the communities where it operates.
“By creating opportunities for growth, we take pride in leading and driving changes that impact lives for
the better,” said Camino. “To take this one step further, we are looking at additional ways and models to
further our efforts and expand our education and training programs. We aim to continually lift barriers to
employment, especially in distressed communities, by providing access to language proficiency and CX
skill sets, enabling people to become part of a sustainable workforce.”
To learn more about Foundever, visit www.foundever.com.
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across
the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first
brands. Our innovative CX solutions, technology and expertise are designed to support operational
needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever
combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture,
enabling companies of all sizes and industries to transform their CX.
Get to know us at www.foundever.com and connect with us on LinkedIn, Twitter, Facebook and Instagram.
About IAOP®
IAOP is the global association that brings together customers, providers, and advisors in a collaborative,
knowledge-based environment that promotes professional and organizational development, recognition,
certification, and excellence to improve business service models and outcomes. For more information,
visit www.iaop.org.
Press Contacts
Rebecca Sanders
media@foundever.com
Deborah Low
foundever@theproffice.com