Awards & recognition
2025 Inspiring Workplace Winner – Europe
Foundever was named among the Top 25 Europe Inspiring Workplaces for 2025 by Inspiring Workplaces Group (IW) and received best-in-class special recognition for an ‘Inspiring Employee Experience’ by scoring highly enough to be considered best-in-class in these specific areas of creating a PeopleFirst organisation. Foundever is also within the Top 5 of the Enterprise company winners (+5,000 employees).
Finalist – CMP Research: Best of the Best Employee Experience
The ‘CMP Research: Best of the Best Employee Experience’ award recognizes organizations who prioritize investment in managers and leaders, flexibility for employees and career development opportunities with clear career paths. The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession.
Finalist – CCWomen’s Best Workplace for Gender Equity Awards
The ‘CCWomen’s Best Workplace for Gender Equity’ award spotlights organizations committed to empowering and elevating women professionals, recognizing those that make significant, tangible and ongoing contributions to promote gender equity and foster strong belonging in the workplace. The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession.
Finalist – BPO of the Year
The ‘BPO of the Year’ award showcases providers that redefine strategic partnership through world-class service, demonstrating excellence in training culturally aligned, multi-skilled agents, scaling operations to meet client needs, and driving performance through key client success metrics. The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession.
Outsource Partner of the Year – Excellence in Customer Service Award 2025
The Business Intelligence Group named Foundever a winner in the 2025 Excellence in Customer Service Awards, highlighting the organization’s strong commitment to delivering outstanding customer experiences for its clients and its leadership in service excellence. Foundever was recognized in the Outsource Partner of the Year category for its exceptional approach to solving customer challenges, elevating engagement and creating measurable value for clients and stakeholders.
Best Workplaces – Philippines
Foundever in the Philippines has been recognized as one of the Best Workplaces in the Philippines for 2025 by Great Place to Work®. Only 250 of the 2,500 companies that applied were certified as a Great Place To Work, and only 50 were awarded as the Best Workplaces in the Philippines. Foundever in the Philippines is among 15 companies distinguished under the large company category or companies with a headcount of 1,000 or more.
2025 Finalist – Artificial Intelligence Excellence Award
The Business Intelligence Group named Foundever a finalist for its EverGPT product in the 2025 Artificial Intelligence Excellence Awards which recognized outstanding organizations, products, and individuals who are driving innovation and redefining possibilities in AI. This year’s honorees represent the pinnacle of AI advancement, excelling in predictive analytics, generative AI, explainable AI, and beyond.
Most Unique Use Case – Cognigy Awards 2025
The Cognigy Awards were held at the company’s flagship event, Nexus Summit 2025, in Düsseldorf, Germany. These awards celebrate the forward-thinking organizations transforming customer service with Cognigy’s AI Agents—driving measurable business outcomes and setting new standards in customer and agent experiences. With nominations open from October 2024 to January 2025, the awards received an overwhelming global response. Enterprises across industries shared their success stories, demonstrating how Cognigy’s AI Agent Workforce helps them deliver instant, personalized service at scale, while reducing operational costs. Foundever, along with its client Volkswagen Financial Services, was awarded with the ‘Most Unique Use Case’ award in the ‘Innovation Champions’ category.
2025 Inspiring Workplaces Finalist – Asia
Celebrating its 10th year, Inspiring Workplaces™ honors organizations that put their People First, creating cultures of trust, purpose, and belonging. More than just a great place to work, these workplaces empower individuals to thrive. Fueling innovation, performance, and lasting impact.