Awards & recognition
Leader in Everest Group Customer Experience Management Services PEAK Matrix® Assessment 2025 – Global
The Everest Group PEAK Matrix® assesses the relative market impact, vision and capability of service providers. Through detailed evaluations of service providers, companies are awarded three classification categories: Leaders, Major Contenders and Aspirants.
Best Company Culture
Foundever is among the Top 150 highest-rated companies for Best Company Culture in 2025 (Large Companies), according to anonymous employee feedback on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 Large companies (more than 500 employees) and Top 50 Small/Mid-Size companies (500 employees or fewer).
Best CEO
Foundever is #54 in the Top 150 highest-rated CEOs of 2025, according to anonymous employee feedback on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 CEOs from Large companies (more than 500 employees) and Top 50 CEOs from Small/Mid-Size companies (500 employees or fewer).
EverGPT Turbo & EverAssist
The Generative AI Product of the Year Awards celebrate the innovators behind the applications, platforms, models, devices, and infrastructure pushing the industry forward. Winning solutions demonstrate exceptional ability to transform workflows, accelerate decision-making, elevate customer engagement, and unlock new levels of efficiency across industries. Each recipient has proven—through deployment, performance, and customer impact—that their technology is shaping the next era of intelligent automation.
Best BPO Partnership: Foundever & John Lewis & Partners
The annual ECCCSAs, now in its 25th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Best Pan-European Customer Contact Operation: Foundever & multinational medical devices and health care company; Greatest Impact of the Voice of the Employee: Foundever Serbia & Fiverr; & Best New Customer Contact Operation: Foundever in Málaga, Spain
The annual ECCCSAs, now in its 25th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Best New Customer Contact Operation (Foundever Greece & Harman International Industries); Best Use of Data & Insights: Foundever UK Customer Success Team & Most Effective Application of Technology to Support Operational Excellence: Foundever EverConnect & EverGPT tools
The annual ECCCSAs, now in its 25th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Greatest Impact of Artificial Intelligence (AI): Foundever & Volkswagen Financial Services
The annual ECCCSAs, now in its 25th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Best Work-Life Balance
Foundever was awarded Best Work-Life Balance for Q3 2025 for the third consecutive year. Comparably Awards methodology includes measuring sentiment feedback from current employees who anonymously rated their employers on Comparably.com during a 12-month period. The Best Work-Life Balance measures feedback on average hours worked per day, lunch breaks, time off and more.