AI alone won’t produce a better a customer experience. You need a human-driven approach that accelerates transformation, enables intelligent self-service, solves real challenges and closes the gap between what customers want and what you can deliver.
Elevate the capabilities of your teams using innovative AI tools, driving enhanced productivity and satisfaction across functions.
Agentic AI automation
Optimize workflows through intelligent automation and agentic AI solutions tailored for dynamic CX environments.
Enterprise acceleration
Harness the transformative power of AI to optimize productivity, performance and engagement within an integrated solution.
Looking for the best AI solutions to support your CX strategy?
We leverage decades of experience and a full toolbox of proprietary and best-in-class technology to tailor a strategy that delivers better value on day one—and gets better every day.
We work with you to answer the critical questions:
Where can AI deliver the most value in our organization?
How will it integrate with our existing systems?
How can you accelerate transformation—and help us stay ahead?
“Foundever prioritizes customer experience with a strong AI-led solution portfolio and deployment capabilities, cutting-edge digital capabilities and strategic partnerships. Focus on these areas positions Foundever as a leader in this market.”
Namratha Dharshan
Chief Business Leader and Principal Analyst, ISG ISG Provider Lens™ 2024 Customer Experience Services
As a recognized global leader in innovative and digital CX solutions, we empower over 800 innovative brands worldwide across all major verticals. With proven AI capabilities integrated within transformational solutions, Foundever delivers optimal customer experiences at scale.
Harness the power of data, testing, and learning from over 9 million customer interactions daily to develop global best practices for transformation.
Comprehensive expertise and R&D resources
Our operational teams, digital design experts, and a robust R&D division with over 700 engineers are skilled across data science and open-source technology.
GenAI tools as standard
Our GenAI tools support over 150,000 associates, embedding the latest in productivity-enhancing technology throughout our functions.
Customer-centric transformation
Blending GenAI with industry-specific insight and operational acumen, we deliver seamless, meaningful experiences in those moments that matter.
