VIQTORY honors Sitel Group® for its commitment, effort and success in creating sustainable and meaningful benefits for the military community
MIAMI – November 11, 2022 – Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced today that it has been named a 2023 Military Friendly® Employer by VIQTORY, an organization that connects members of the military with employers across the U.S. As part of the award, Sitel Group has also been recognized as a 2023 Military Spouse Friendly® Employer.
“We are delighted to have been recognized as a Military Friendly® Employer for a third consecutive year,” said Sue Machado, VP, North America HR, Sitel Group. “Our military members, veterans and their families are vital to all that we do, and we will continue to develop sustainable and meaningful opportunities and programs to give back to the military community for years to come.”
Institutions earning the Military Friendly® Employer designation were evaluated using both public data sources and responses from a proprietary survey. Over a thousand companies participated in the 2023 Military Friendly® survey.
Methodology, criteria and weightings were determined by VIQTORY with input from the Military Friendly® Advisory Council of independent leaders in the military recruitment community. Final ratings were determined by combining an organization’s survey score with an assessment of the organization’s ability to meet thresholds for Applicant, New Hire Retention, Employee Turnover and Promotion & Advancement of veterans and military employees.
“Companies earning the Military Friendly® Employers designation elevate the standard for military programs globally; they have invested in substantive programs that promote positive outcomes for service members, military spouses and veterans within their organizations,” said Kayla Lopez, Director of Military Partnerships, Military Friendly®. “For these employers, hiring military is more than just the right thing to do; it’s a standard that makes good business sense.”
For more information about Sitel Group, visit www.sitel.com.
About Sitel Group®
As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.
With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.
EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of five connected product families.
Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.
About Military Friendly® Employers
Military Friendly® is the standard that measures an organization’s commitment, effort, and success in creating sustainable and meaningful benefits for the military community. Over 1,700 organizations compete annually for Military Friendly® designation. Military Friendly® ratings are owned by VIQTORY, Inc., a service-disabled, veteran-owned small business. VIQTORY is not affiliated with or endorsed by the U.S. Department of Defense or the federal government. Results are produced via a rules-based algorithm. The data-driven Military Friendly® lists and methodology can be found at https://www.militaryfriendly.com/mfcguide/.
Founded in 2001, VIQTORY is a service disabled, veteran owned small business (SDVOSB) that connects the military community to civilian employment, educational and entrepreneurial opportunities through its owned assets such as Military Spouse Magazine®, G.I. Jobs ® and Military Friendly ® brands. VIQTORY and its brands are not a part of or endorsed by the U.S. Dept of Defense or any federal government entity. Learn more about VIQTORY at www.Viqtory.com.