MIAMI, Florida —June 9, 2020 —Sitel Group, a leading provider of digital CX strategies and solutions that delivers more than 3.5 million customer experiences every day, announced the expansion of its partnership with Intuit, maker of TurboTax, QuickBooks and Mint, with the launch of a second virtual Prosperity Hub in Lawton, Oklahoma.
Together, Sitel Group and Intuit will launch the Lawton Prosperity Hub to bring 75 full-time, work-from-home jobs to the area with potential for future job expansion. In addition, the Prosperity Hub will offer vocational training to expand community members’ expertise and resources for education supporting youth, adults and small businesses to accelerate prosperity throughout the community. These opportunities come at a time when work-from-home jobs are more important than ever to support economic growth and strength.
“Intuit is leading the way with its A.I.-driven expert platform that connects people and technology with customers,” said Mike Small, CEO – Americas, Sitel Group. “Whether over the phone, through video chat, in an app or on the web, Intuit believes in delivering awesome and we couldn’t be happier about building upon our four-year partnership by providing great work from home jobs in the Lawton community.”
As part of this initiative, Sitel Group is hosting virtual job fairs throughout June and July. These events will include information on current job availability and training options that prospective candidates can explore. Interested candidates can attend the virtual job fair Monday through Friday between 9:30 a.m. and 7 p.m.
The Prosperity Hub program is designed to spark durable economic growth to regional communities, in support of the small business and entrepreneurship ecosystem, through job creation and access to training and educational resources. The program serves to build resiliency for communities and their residents by providing work-from-home jobs and virtual education resources for communities of people seeking opportunities.
“We are thrilled to welcome Lawton, Oklahoma to our Prosperity Hub program and are grateful to the Sitel team for their leadership and expertise in delivering great results for our customers,” said Mark Notarainni, Executive Vice President and Chief Customer Success Officer at Intuit. “This initiative is about more than just jobs—it’s a win-win for Intuit, Sitel and Lawton. Across each Prosperity Hub location, employees drive superior results and satisfaction rates with our customers.”
Lawton was chosen as Intuit’s first virtual Prosperity Hub in the U.S. for many reasons, including the community’s strong support system, the large volume of military families and the high level of qualified talent amongst its residents.
As part of the regional Prosperity Hub program, Intuit works with Sitel Group to hire full-time employees, with opportunities for advancement. They are paid above market-average and trained to provide product and domain expertise supporting QuickBooks and TurboTax.
Intuit and Sitel will be hosting a Lawton Prosperity Hub Launch on June 11 between 9 a.m. and 10 a.m. to announce details of this partnership and welcome these new opportunities to Lawton. Attendees include Governor Kevin Stitt, Senator Jim Inhofe and Intuit Executive Chairman Brad Smith.
To learn more, interested applicants can visit: jobs.sitel.com, keyword: Lawton.
About Sitel Group
Sitel Group’s 80,000 people across the globe connect many of the world’s best-known brands with their customers – 3.5 million times every day – from both Sitel at Home and across our 100+ locations around the world. As a global customer experience (CX) leader, our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.
Our group’s breadth of capabilities – powered by our ecosystem of experts including innso, Learning Tribes, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions – such as self-care and automation – with the human touch, emotion and empathy of our people.
Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.
Intuit’s mission is to Power Prosperity Around the World. We are a global financial platform company with products including TurboTax, QuickBooks, Mint and Turbo, designed to empower consumers, self-employed and small businesses to improve their financial lives. Our platform and products help customers get more money with the least amount of work, while giving them complete confidence in their actions and decisions. Our innovative ecosystem of financial management solutions serves approximately 50 million customers worldwide. Please visit us for the latest news and in-depth information about Intuit and its brands and find us on social.