As the Chief Digital & AI Officer at Foundever®, Guillaume Laporte is responsible for establishing the organization’s AI goals, developing a roadmap for achieving those goals and allocating resources to AI initiatives.
An accomplished tech entrepreneur and multilingual leader, Guillaume co-founded and led Mindsay, a conversational AI solution that automates customer-facing processes, in 2016. In 2022, Mindsay was acquired by Laiye, an AI-powered platform that creates a digital workforce that complements the human workforce to give companies a competitive edge.
Following the acquisition, Guillaume served as General Manager of Chatbot International at Laiye, where he further developed his skillset of scaling AI SaaS, prior to joining Foundever in 2023.
In addition to his career in AI, he has experience in the hospitality and travel industry, having served as a market associate at Expedia Group and sales manager at Newrest.
Guillaume has a background in hospitality management from EHL, the world-renowned hospitality school in Switzerland, and has created a startup launch pad program at the coding school Ecole42. Guillaume holds a master’s degree in Entrepreneurship from the leading European business school, HEC Paris.
Guillaume continues to push boundaries in AI and CX and brings a wealth of digital know-how and knowledge to Foundever.