- Home
- About foundever
- Awards & recognition
Awards & recognition
Best Voice of the Employee Programme
In its 20th year, the ECCCSAs is the longest-running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers.
People Management; Innovation and Technological Solutions
Sitel Group® Wins Big at Brazil’s Most Prestigious Customer Relationship Awards. Sitel® Brazil earned the highest accolade – the Gold Award.
For Process Innovation; and Product and Customer Service Innovation
Sitel Group® Wins Big at Brazil’s Most Prestigious Customer Relationship Awards. Sitel® Brazil received Silver Awards
Leader in AI, Analytics, Automation
Sitel Group® is honored as the leading provider for automation, digital and customer experience services in ISG’s Archetype Report and a leader for AI & analytics and digital operations in ISG’s global report.
Best of The Global Outsourcing 100® List
For a 14th consecutive year, Sitel Group® was recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, which recognizes the world’s best outsourcing service providers and advisors.
Customer Service Training Product of the Year
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Sitel Group was awarded a Gold Stevie Award.
Customer Service Training Team of the Year
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Sitel Group was awarded a Gold Stevie Award.