Empowering brands through innovative CX outsourcing

Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

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Better by design

See how purpose-built AI delivers more efficient, on-brand and adaptive customer interactions.

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One of the few true global players in the industry

9M

customer experiences delivered daily

+60

languages supported

150K

associates across the globe

45

delivery countries

Better by design

See how purpose-built AI delivers more efficient, on-brand and adaptive customer interactions.

Learn more

One of the few true global players in the industry

9M

customer experiences delivered daily

+60

languages supported

150K

associates across the globe

45

delivery countries

How we help

At Foundever®, we provide brands with comprehensive CX outsourcing services and solutions.

Customer experience services for every stage of your customer journey

Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations.

Discover our CX services

Customer experience solutions built by operations for CX success

Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data.

Explore our CX solutions

A culture of care

With +150K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty.

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Awards

“Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.”

Laurent Uberti

Founder, Group CEO & Executive Chairman

CX insights

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An agent interacts with a customer and uses AI translation to communicate in the customer's language
Blog
Redefining multilingual CX: Balancing AI and human expertise to elevate experiences
As customer expectations continue to evolve across markets and time zones, one truth remains clear:…
A manager coaches an employee while sitting opposite each other on sofas in an office area
Blog
Diagnosing CX symptoms: Improving patient satisfaction with precision coaching
For healthcare brands, every call, chat or email represents a moment that matters — when…
Closeup of a person opening a holiday present — a brown box with a red bow
Blog
Holiday CX playbook: Prepping your contact center for seasonal spikes
Prepping for the busiest time of the year in customer experience can feel daunting, but…

Press Release

Foundever® to Spotlight AI-Powered Customer Experience at Web Summit 2025

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