MIAMI – October 18, 2023 – Foundever®, a global leader in the customer experience (CX) industry, announced today that the International Awards Associate (IAA), in collaboration with the TITAN Women In Business Awards, is excited to unveil the celebrated winners of their 2023 Season 2, which spotlights the global business stage. The TITAN Women In Business Awards consistently recognizes trailblazing women making waves in both the corporate world and entrepreneurial circles, celebrating those who challenge the status quo, usher in innovation, and set benchmarks of leadership in their dedicated sectors.
After reviewing numerous entries, the competition’s judges deemed Michelle Parks, COO and CCO at Foundever, to be deserving of the Platinum TITAN award for Female Executive of the Year and Chief Operating Officer of the Year.
Michelle Parks, currently holding dual roles as Chief Client Officer for the U.S. market and Chief Operations Officer for North America for Foundever, exemplifies a commitment to enhancing operational efficiency and fortifying client relationships with a persistent focus on people. Recently ascending to a dual executive position, Michelle’s multifaceted career is a testament to her exceptional ability to unite individuals for collaborative success. Her leadership has consistently facilitated meaningful and agile responses to evolving customer needs in the increasingly competitive business process outsourcing market. In every task and challenge, Michelle’s proactive approach ensures thoughtful consideration of the implications for people, business, and clients, underscoring her unwavering commitment to all stakeholders’ success.
Throughout the entirety of 2023, this distinguished platform has drawn global eyes, amassing hundreds of brilliant entries, represented by over 30 nations across the globe, encompassing regions like the United States, United Kingdom, Australia, Portugal, Canada, United Arab Emirates, and several others.
“We are immensely proud to honor these incredible women who are not only shaping their industries but are also creating a ripple effect, inspiring countless others with their journey,” said Thomas Brandt, the spokesperson of IAA.
Grand Jury Panel
Recognizing the imperative nature of unbiased and diverse evaluations, the TITAN Awards assembled an elite panel of professionals for its jury. This panel includes industry luminaries from renowned institutions such as Liliana Farinha (WYcreative), Anna Stepura (AiSport), Angelique Hamilton (HR Chique Group), Sherilyn Kamga (Talend), and Pranjali Ganoo (Google). Their presence guarantees a thorough adjudication process, where the benchmark is pure excellence, and decisions are rooted in blind judging’s impartiality. Winners were selected after a rigorous evaluation process, based on their achievements, impact, and contributions to their industries and the broader community.
“Today’s TITAN awardees are emblematic pillars of dedication and unrivaled performance,” Thomas observed. “Their journey towards success, fueled by an unwavering commitment, not only propels their entities to the forefront but also lays down a trail of inspiration for future leaders to emulate.”
About TITAN Women In Business Awards
The TITAN Women In Business Awards has become a benchmark for excellence, celebrating the achievements and contributions of women entrepreneurs and leaders. With a mission to empower and recognize the female force in the business sector, the awards continue to inspire a new generation of women to break barriers and make a significant mark in the global business landscape.
About International Awards Associate (IAA)
Established in 2015, the International Awards Associate (IAA) is a global organization that is dedicated to recognizing professional excellence and outstanding achievements in various industries. As the organizer of a wide range of prestigious award programs such as the MUSE Creative Awards, MUSE Design Awards, Vega Digital Awards, NYX Awards, NYX Game Awards, TITAN Business Awards, TITAN Property Awards, London Design Awards, NY Product Design Awards, and many more, IAA aims to honor, promote and encourage professional excellence, from industry to industry, internationally and domestically, through award platforms that are industry-appropriate.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at foundever.com and connect with us on LinkedIn, Twitter, Facebook and Instagram.
Press contact
Rebecca Sanders
media@foundever.com