Foundever™ Wins 2024 Fortress Cybersecurity Threat Detection Award

Foundever has been named a winner in the prestigious 2024 Fortress Cybersecurity Award presented by the Business Intelligence Group (BIG) for the third time

Published ·May 30, 2024

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MIAMI – May 30, 2024 – Foundever™, a global leader in the customer experience (CX) industry, is proud to announce it has been named a winner in the prestigious 2024 Fortress Cybersecurity Award presented by the Business Intelligence Group (BIG). This is the third time Foundever has been named a winner of the Fortress Cybersecurity award. 

In a world facing a growing threat landscape, the Business Intelligence Group honors the industry’s leading individuals, companies and products that are at the forefront of safeguarding our data and digital assets. Winners are selected based on their dedication to developing solutions, raising awareness, and defending against the growing threat of cyberattacks. Foundever was recognized in the Leadership Awards, highlighting individual excellence in cyber security, in the Threat Detection category.

“We are delighted to receive the Fortress Cybersecurity Award for Threat Detection,” said Chris Knauer, Chief Security Officer, Foundever. “This recognition underscores our commitment to providing robust and innovative cybersecurity solutions that protect our clients from evolving threats. Our team’s dedication to staying ahead of the curve in threat detection ensures that we continue to deliver exceptional security services. We will continue to prioritize the development and implementation of cutting-edge technologies to safeguard the digital environments of our clients and our company.”

“In today’s digital age, cybersecurity is no longer optional – it’s essential,” said Maria Jimenez, Chief Nominations Officer at the Business Intelligence Group. “We are proud to recognize Foundever for their innovative solutions and unwavering commitment to protecting our data and infrastructure from ever-evolving cyber threats.”

Learn more about Foundever at

About Foundever™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever. 

Get to know us at and connect with us on Facebook, LinkedIn and X.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other business award programs, these programs are judged by business executives with extensive experience and knowledge in cybersecurity. The organization’s proprietary scoring system selectively measures performance across multiple security domains and rewards those companies whose achievements stand out in the fight against cybercrime.

Media contacts

Rebecca Sanders, Foundever 

Gabriel Hedengren, Camarco

Maria Jimenez, Business Intelligence Group