Miami – May 31, 2023 – The Business Intelligence Group today announced that Foundever™, a
global leader in the customer experience (CX) industry, has won the 2023 Fortress Cyber Security
Award in the Organizational Excellence category. The industry awards program sought to identify
and reward the world’s leading companies and products that are working to keep our data and
electronic assets safe among a growing threat from hackers.
Foundever has developed a robust cybersecurity program with well-defined security policies and
procedures that are regularly reviewed and updated to reflect the latest threats and vulnerabilities.
The comprehensive strategy addresses people, processes, and technology and prioritizes
cybersecurity as a critical business function.
“Foundever has exhibited a strong commitment to security, both for the organization and for our
clients,” said Laurent Uberti, president, CEO & co-founder of Foundever. “I’m so proud of the work
that our Security teams have done and what we have achieved over the past few years, all of which is
exhibited through our willingness to continuously improve and adapt to new security challenges. It is
a true honor to be recognized by the Business Intelligence Group for these efforts.”
“We are so proud to name Foundever as a winner in the 2023 Fortress Cyber Security Awards
program,” said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. “As our society
continues to evolve and become more reliant on networks and data, companies like Foundever are
critical at providing the protection and trust consumers demand.”
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates
across the globe, we’re the team behind the best experiences for +750 of the world’s leading and
digital-first brands. Our innovative CX solutions, technology and expertise are designed to support
operational needs for our clients and deliver a seamless experience to customers in the moments
Supporting +9 million customer conversations every day in +60 languages across 45 countries,
Foundever combines global strength and scale with the agile, entrepreneurial approach of our
founder-led culture, enabling companies of all sizes and industries to transform their CX.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and
superior performance in the business world. Unlike other industry award programs, these programs
are judged by business executives having experience and knowledge. The organization’s proprietary
and unique scoring system selectively measures performance across multiple business domains and
rewards those companies whose achievements stand above those of their peers.
Foundever Press Contacts
Business Intelligence Group Contact
Chief Nominations Officer
Business Intelligence Group