MIAMI – October 17, 2024 – Foundever®, a global leader in the customer experience (CX) industry, announced today that TMC, a global, integrated media company, has named Foundever EverGPT as a recipient of a 2024 Product of the Year Award by Generative AI Expo.
The company’s EverGPT product is integrated into EverConnect, the company’s global digital employee experience platform and intranet. Foundever EverGPT is a transformative AI tool integrated into the company’s daily workflows, providing employees with a secure, personal productivity assistant that enhances efficiency globally. It offers features like multilingual translation, data summarization and input validation, significantly improving productivity and decision-making for employees. Since its launch in December 2023, EverGPT has garnered over 24,000 unique users, facilitating more than 89,000 conversations and saving over 9,000 hours of work (as of September 2024).
“EverGPT exhibits our first launch in our commitment to leveraging AI for enhanced productivity at Foundever,” said Guillaume Laporte, Chief AI Officer, Foundever. “By seamlessly integrating this transformative tool and securely hosting Generative AI functionalities on our own infrastructure, we provide a robust and secure user experience, empowering our team with a personal productivity assistant that enhances efficiency anytime, anywhere. With EverGPT, we are not only boosting our organization’s efficiency but are also nurturing smarter decision-making, ultimately shaping a more innovative and connected organization.”
“I am honored to recognize Foundever with a 2024 Generative AI Product of the Year Award for its commitment to customer value and innovation,” said Rich Tehrani, CEO, TMC. “In the opinion of our judges and editorial team, EverGPT has proven demonstrated excellence in leveraging Generative AI to solve business problems and improve efficiency.
The winners of the 2024 Generative AI Expo Product of the Year will be featured on TMCnet.
For more information about TMC, please visit www.tmcnet.com and learn more about Foundever at foundever.com.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever.
Get to know us at www.foundever.com and connect with us on LinkedIn, X, Facebook, YouTube and Instagram.
About TMC
TMC provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, FutureofWork, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at www.tmcnet.com and follow @tmcnet on Facebook, LinkedIn, and X.
Media contacts
Rebecca Sanders, Foundever
Michelle Connolly, TMC
Senior Marketing Manager
203-852-6800, ext. 170
mconnolly@tmcnet.com