MIAMI – March 26, 2026 – Foundever®, the next-generation service leader reinventing customer experience (CX), has been recognized as a winner of the 2026 Best Places to Work Awards by the Business Intelligence Group (BIG), a leading international organization dedicated to recognizing excellence in business performance and workplace culture.
For the third consecutive year, Foundever earned recognition in the Global Enterprise category and was the only honoree recognized in this category, based entirely on direct survey feedback collected from its employees. BIG uses a proprietary weighted algorithm–not simple averages–to evaluate participating organizations, measuring real employee engagement and satisfaction across the workforce.
“At Foundever, experiences are everything, and it starts with our people,” said Iñaki Cebollero, Chief People Officer at Foundever. “Being the only company recognized in the Global Enterprise category is a powerful reflection of what our teams create every day: a culture built on connection, care and opportunity, where we can do our best work and keep our clients’ brand promises in the moments that matter.”
“When you have employees spread across dozens of countries, culture does not maintain itself – someone has to fight for it every single day,” said said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group. “Foundever is proof that a genuine commitment to people can scale.”
Learn more about Foundever at foundever.com.
About the 2026 Best Places to Work Awards
The Best Places to Work Awards have been administered annually by the Business Intelligence Group since 2016. The program recognizes organizations that demonstrate measurable excellence in employee satisfaction and workplace culture, evaluated exclusively through direct employee survey data. All participating organizations receive complete survey results, peer benchmark data, and an AI-powered analyst report to help guide leadership decisions. Organizations that participate year over year gain a longitudinal view of culture trends and the impact of workplace initiatives over time.
About Foundever®
Foundever® is the next-generation service leader reinventing customer experience (CX). Built on diverse and proven industry experience, we combine digital operations with a 150,000-strong, people-led workforce across +45 countries.
Each year we enable 3.3 billion conversations in +60 languages for more than 800 world-leading brands, helping them keep their brand promises in every moment that matters. AI-driven solutions integrated with deep human insight, power a unified experience ecosystem that delivers technology-enabled, people-led and insight-driven outcomes at scale. By blending human empathy with AI and automation, we simplify complexity, accelerate digital transformation and create measurable brand and business momentum for our clients.
Get to know us at foundever.com and connect with us on LinkedIn, Facebook, YouTube and Instagram.
About the Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in business. Unlike many recognition programs, these awards are evaluated by business leaders and practitioners who reward programs, products, and people that deliver real, quantifiable excellence rather than marketing narratives.
Media contacts
Foundever
Rebecca Sanders
media@foundever.com
Business Intelligence Group
Eliana Starbird
contact@bintelligence.com