MADRID – December 3, 2024 – Foundever®, a global leader in the customer experience (CX) industry, is proud to announce that it has been awarded a Great Place To Work® Certification in Spain. This certification recognizes companies that promote a positive work environment and a strong organizational culture. Great Place To Work® considers the opinion of employees who, through the Emprising™ tool, respond to a confidential and anonymous survey.
“Receiving the Great Place To Work® certification in Spain is a great source of pride as it represents the value of our culture and the work we’ve done to improve our employee experience by focusing on our people, their wellbeing and their professional development,” said Benedita Miranda, General Manager of the Multilingual Region at Foundever. “Spain joins other Foundever countries that have achieved this certification including Portugal, Greece and Egypt! It is gratifying to know that our employees are happy to work here. We want to continue offering a work environment where they feel happy, valued and driven by diversity, equality and inclusion values. Our commitment to our employees is to always do more and better, because they deserve it!”
Great Place To Work® is a consulting firm that has worked with companies worldwide for more than 30 years to identify, create and sustain high-trust, high-performance cultures, helping organizations become the best places to work. The Great Place To Work® Certification recognizes employers who create an “excellent” employee experience.
“This certification is the result of teamwork focused on transforming the employee experience into something memorable and lasting,” said David Fernández, HR Director at Foundever in Spain. “Our Employee Experience team focused on placing associates at the center. We carry out workshops of all kinds, often at the request of the associates themselves. In addition, we rely on global initiatives such as the EverBetter program to improve the physical and mental wellbeing of our associates.”
Foundever has 3,000 associates in Spain and collaborates with globally recognized brands in sectors such as technology, travel and tourism, finance, electronics, automotive, banking, pharmaceutical and software industries, offering complete customer service capabilities and multichannel solutions.
Learn more about Foundever at foundever.com and search for job openings at jobs.foundever.com.
About Great Place to Work Certification™
Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.
About Great Place To Work®
As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.
Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at foundever.com and connect with us on LinkedIn, X, Facebook, YouTube and Instagram.
Media contacts
Mariana Victorino, Global & EMEA Communications, Foundever
media@foundever.com
Paula Molinero, Marketing Coordinator, Foundever in Spain
paula.molinero@foundever.com