CX outsourcing in South Africa
Foundever in Cape Town
History and heritage are woven throughout the vibrant metropolis of Cape Town. South Africa offers dynamic talent and scalability, providing a proven, cost-effective and high-quality solution for CX delivery.
- Year founded: 2023
- 11 languages: English, 10 African dialects
- Industries supported: Banking & financial services, Healthcare, Insurance, Manufacturing, Media, Retail & e-commerce, Technology, Telecoms, Travel & hospitality, Utilities
- Services delivered: Back-office support, Customer care, Collections, Sales & retention, Technical support, Trust & safety
+800
associates
1
location
8
clients and growing
Looking for an outsourcing partner in South Africa?
Crafting exceptional customer experiences
Our associates
- Our teams are 66% female and 34% male
- Our employee attrition rate is below 3.8%
- 73% of associates hold a higher education degree
Additional video content
Female potential in the workplace
Nita Morgan is the only female leader in the South African BPO industry. Hear Nita’s inspiring story and how she is championing for more women to lead in CX management roles.
The performance journey at Foundever
Our team in South Africa share our company’s approach to great learning and development in order to exceed clients’ expectations.
Go further
with Foundever
Goodbye boring jobs. Hello, exciting careers! Whether in customer service or in corporate positions, grow with Foundever.
