CX outsourcing in the Philippines
Foundever in the Philippines
Featuring a highly skilled and motivated workforce across both developing greenfield areas and metropolitan cities, the region offers cost-effective and competitive rates. From the mountains of Baguio and Metro Manila to the beaches of Puerto Princesa and Cebu, the excellent infrastructure ensures reliable service delivery.
- Year founded: 1997
- +15 languages including: English, Tagalog (Filipino), Spanish, Cantonese, Mandarin, Bahasa, Eritrean, French, Fukienese, Hindi, Japanese, Korean, Thai, Vietnamese and Albanian
- Industries supported: Banking & financial services, Crypto & Web3, Disruptors, Government, Healthcare, Insurance, Manufacturing, Media, Retail & e-commerce, Technology, Telecoms, Travel & hospitality, Utilities
- Services delivered: Back-office support, Customer care, Collections, Sales & retention, Technical support, Trust & safety
+40K
associates
19
locations
+120
clients
Looking for a CX outsourcing partner in the Philippines?
Learn more about the Philippines rich culture
Location snapshots
Cebu
Tarlac
Certifications & awards
HR Asia Best Companies to Work for in Asia
Winner
2023
HR Asia Diversity, Equity & Inclusion awards
Winner
2023
Circle of Excellence awardee: Diversity Company of the Year
Asia CEO awards
2023
Best Employers
Statista and the Philippine Daily Inquirer
2024
Innovative Achievement in Diversity & Inclusion
Asia-Pacific Stevies Awards
2024
Company for Regional Development of the Year
Solaia: IT-BPM Awards
2024
Philippines’ Best Employer Brand Awards
Philippines’ Leadership Awards endorsed by CHRO Asia
2024
Top Workplace in Asia
ACES awards
2024
Our associates
- 56% female, 44% male
- Attrition: 5%
- Work at home: 10%
- Most recent eNPS of 63
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