Karl Brough

Thought leadership & insights

General Manager – UK & Ireland

Karl Brough is the General Manager for the UK and Ireland at Foundever®, bringing over 30 years of experience in business leadership and customer experience solutions. Since assuming the role in 2012, he has been instrumental in driving the company’s success in the U.K., shaping its strategic direction and nurturing strong client partnerships. 

Under Karl’s guidance, his team plays a critical role in supporting the broader organization, cultivating a high-performing workforce dedicated to excellence. His leadership has helped establish Foundever as a trusted partner for businesses seeking world-class customer experience solutions in the U.K. and Ireland. 

Karl holds a degree in Computer Studies from Coventry University. With a deep understanding of operations, technology and customer engagement, he continues to drive growth and innovation in the region, and his expertise and vision remain vital to the organization’s long-term success.