AwardGreatest Impact of Artificial Intelligence (AI): Foundever & Zenarate AI onboarding solution; Best BPO Partnership: Foundever & John Lewis & Partners; Best Supporting Team: Foundever Continuous Improvement centre of excellence (Multilingual region)
AwardMost Effective Learning & Development Programme: Foundever Serbia & Outsourced Contact Centre of the Year: Foundever UK
AwardBest BPO Partnership: Foundever & Heathrow Airport & Best Pan-European Contact Centre Operation: Foundever & multinational medical devices and health care company
AwardBest Multilingual Customer Service: Foundever & multinational medical devices and health care company & Most Effective Sales Approach: Foundever & Virgin Media O2
