MIAMI – March 11, 2025 – The Business Intelligence Group has named Foundever®, a global leader in the customer experience (CX) industry, a 2025 Best Place to Work. This prestigious award acknowledges the unwavering commitment to creating an exceptional work environment that prioritizes employee engagement, professional growth and outstanding performance of the company.
“Receiving the ‘Best Place to Work’ award is a tremendous honor and reflects our dedication to creating an innovative and collaborative culture at Foundever,” said Laurent Uberti, President, CEO & Founder at Foundever. “This recognition highlights our commitment to using technology and AI to enhance employee experiences, drive career development and promote inclusivity on a global scale. Through initiatives like advanced training programs in emerging technologies and robust development opportunities, we’re creating a culture where all 150,000 associates can thrive and play a vital role in shaping the future of our industry.”
Russ Fordyce, CEO of Business Intelligence Group, commended Foundever on its commitment to employee wellbeing and excellence.
“Congratulations to Foundever for your outstanding commitment to fostering a workplace culture that empowers and inspires your team,” said Russ Fordyce. “This achievement reflects your dedication to creating an environment where employees thrive and innovation flourishes. We applaud your leadership in setting a high standard for workplace excellence and employee engagement.”
To learn more about Foundever, visit foundever.com.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever.
Get to know us at foundever.com and connect with us on Facebook, LinkedIn and X.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry and business award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
Media contacts
Foundever
Rebecca Sanders
media@foundever.com
Camarco
foundever@camarco.co.uk
Business Intelligence Group
Eliana Starbird
eliana@bintelligence.com