CX outsourcing in the United Kingdom
Foundever in the U.K.
Steeped in centuries of history and tradition, the United Kingdom stands as a beacon of innovation and cultural richness. The U.K. offers an unparalleled ecosystem of expertise and growth potential, delivering world-class, efficient and reliable solutions for customer experience management.
- Year founded: 1991
- 27 languages: English, Afrikaans, Arabic, Cantonese, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mandarin, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Swiss, Welsh
- Industries supported: Banking & financial services, Disruptors, Government, Healthcare, Insurance, Manufacturing, Media, Retail & e-commerce, Technology, Telecoms, Travel & hospitality, Utilities
- Services delivered: Back-office support, Customer care, Collections, Sales & retention, Technical support
+4K
associates
15
locations
+50
clients
Looking for a CX outsourcing partner in the U.K.?
Location snapshots
Coventry
Exeter
Kingston
Newcastle
Certifications & awards
U.K. – Learning and Development Team of the Year
U.K. National contact Centre Awards
2023
U.K. – Outsourced Contact Centre of the Year
South West Contact Centre Forum
2023
Global – Best Company Career Growth
Comparably
2024
U.K. – Outsourced Contact Centre of the Year
North West Contact Centre Forum
2023
Global – Best Company Leadership
Comparably
2024
Europe – Fortress Cybersecurity Threat Detection Award
Business Intelligence Group
2024
Europe – Top 25 Inspiring Workplaces
Inspiring Workplaces
2024
Europe – Best Places to Work
Business Intelligence Group
2024
Our associates
- 47% female, 53% male
- Average age: 34
- Attrition: 5.91%
- Most recent eNPS: 47
Go further
with Foundever
Goodbye boring jobs. Hello, exciting careers! Whether in customer service or in corporate positions, grow with Foundever.
