Sitel Group® Named Leader in Diversity 2023 by Financial Times and Statista

This recognition is based upon independent surveys of more than 100,000 employees.

Published ·January 13, 2023

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Miami – January 13, 2023 – Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, has been named a 2023 Leader in Diversity by the Financial Times and Statista. The Financial Times and Statista collaborated for the fourth time to compile the ranking for 2023. This year’s eligibility criteria included only those companies with a written policy on diversity and inclusion, or a public commitment to diversity.

“It is an incredible honor to be honored by the Financial Times and Statista as a Leader in Diversity,” says Martin Wilkinson-Brown, CMO of Sitel Group. “As we head into the new year, we remain committed to prioritizing diversity within Sitel Group and we appreciate the Financial Times and Statista’s initiative in recognizing leaders in diversity and inclusion.”

The Financial Times-Statista ranking of Europe’s Diversity Leaders is based on independent surveys of more than 100,000 employees across the continent. They were all given the chance to evaluate their own employer’s diversity and inclusion practices, and to give their perception of those adopted by other prominent employers in their respective industries.

To learn more about the report, visit

About Sitel Group®

As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brand’s unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.

With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.

EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of five connected product families.

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Media Contacts

Matt Jaffe

Rebecca Sanders