Foundever Earns 2024 Military Spouse Friendly® Employer Designation

Foundever has earned the 2024 Military Spouse Friendly® Employer designation.

Published ·January 10, 2024

Reading time·3 min

Miami – January 10, 2024 — Foundever™, a global leader in the customer experience (CX) industry, announced today that it has earned the 2024 Military Spouse Friendly® Employer designation. The recognition reflects the continued efforts of Foundever in creating sustainable and meaningful career paths, community outreach and economic benefits to the military community and their families.

The Military Friendly® Spouse Employers survey takes a detailed look at the lifecycle of military spouse employees: What employers do to attract, hire, and develop them; as well as the policies and practices with which employers support them along the way. Our goal is to help military spouse employees have fulfilling careers.

While much about military life is unpredictable, most military spouses have no difficulty predicting what each move to a new duty station means for their own careers. Roughly one-quarter of spouses will be unemployed and as many as half of those finding jobs will be underemployed.

Methodology, criteria, and weightings were determined by VIQTORY with input from the Military Friendly® Advisory Council of independent leaders in the military recruitment community. Final ratings were determined by combining an organization’s survey score with an assessment of the organization’s ability to meet thresholds for Recruitment, New Hire Retention, Employee Turnover, and Promotion & Advancement of veterans and military employees.

“At Foundever, we recognize the incredible value veterans and their families bring to our teams”, said Michelle Parks, COO – North America, Foundever. “Hiring 261 spouses of active duty and veterans this year is just one step in our ongoing commitment to build a supportive, inclusive environment where their skills and talents can thrive. Their service to our country deserves no less.”

“Organizations earning the Military Friendly Employers designation have wholeheartedly invested in comprehensive and impactful initiatives that bring about positive, life-changing results for our valued service members, dedicated military spouses, and esteemed veterans within their ranks, We salute these exemplary employers who raise the bar and understand that hiring military personnel is not merely an act of goodwill but a testament to a standard that truly embodies sound business wisdom. Their steadfast commitment to integrating military personnel into their workforce not only reflects their compassion but also underscores their business acumen,” – Kayla Lopez, Senior Director of Military Partnerships at Military Friendly®

Foundever will be showcased in the 2024 Military Friendly ® Employers in the Winter issue of G.I. Jobs ® magazine and on


About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever.

Get to know us at and connect with us on Facebook, LinkedIn and X.  

About Military Friendly® Employers

Military Friendly® is the standard that measures an organization’s commitment, effort, and success in creating sustainable and meaningful benefits for the military community. Over 2,100 organizations compete annually for Military Friendly® designation annually. Military Friendly® ratings are owned by Viqtory, Inc., a service-disabled, veteran-owned small business. Viqtory is not affiliated with or endorsed by the U.S. Department of Defense or the federal government. Results are produced via a rules-based algorithm. The data-driven Military Friendly® lists and methodology can be found at


Founded in 2001, VIQTORY is a servicedisabled, veteran owned small business (SDVOSB) that connects the military community to civilian employment, educational and entrepreneurial opportunities through its owned assets such as Military Spouse Magazine®, Vetrepreneur®, G.I. Jobs ® and Military Friendly® brands. VIQTORY and its brands are not a part of or endorsed by the U.S. Dept of Defense or any federal government entity. Learn more about VIQTORY at .

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Rebecca Sanders