CX outsourcing in France
Foundever in France
France is known for its innovation, cultural richness and highly skilled workforce. With a strong economy, advanced technology infrastructure and strategic location in Europe, France offers a prime environment for global business operations and high-quality outsourcing services.
- Year founded: 1994
- +5 languages: French, English, German, Dutch, Romanian
- Industries supported: Banking & financial services, Healthcare, Insurance, Retail & e-commerce, Technology, Telecoms, Travel & hospitality
- Services delivered: Back-office support, Customer care, Sales & retention, Technical support
+5K
associates
12
locations
+100
clients
Looking for a CX outsourcing partner in France?
Location snapshots
Rouen
Nancy
Troyes
Clermont
Tarbes
Wasquehal
Certifications & awards
Best Innovation in Customer Service – Silver
Foundever & Bouygues Telecom
2023
The Gamechanger
Foundever in France recognized in 2023 Select Awards by Centrical
2023
Ecovadis
Certification
2023
Engagé RSE
Certification
2022
Our associates
- 69% female, 31% male
- Attrition: 2.6%
- Work at home: 46%
- Most recent eNPS: 26
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