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2026
2025
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Foundever® Wins Seven Awards at the 2025 European Contact Centre & Customer Service Awards
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Foundever® Wins Four Awards at Northern Contact Centre Awards 2025
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Foundever® Group CEO & Founder Laurent Uberti Appoints Chris Halbard as Foundever CEO with New Leadership Structure to Accelerate Global Transformation
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The European Contact Centre & Customer Service Awards Name Foundever® 24-time Finalists for 2025
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Foundever® Named 6-Time Finalist at the Northern Contact Centre Forum Awards 2025
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Foundever® Wins four awards at the South West Contact Centre Forum Awards 2025
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Foundever® and Cognigy Strengthen Strategic Partnership to Deliver Scalable Agentic AI Solutions Across the Globe
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Foundever® Named Top 25 Europe Inspiring Workplaces for 2025
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Foundever® Named 9-Time Finalists at South West Contact Centre Forum Awards 2025
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Foundever® Names Chris Halbard CEO – EMEA Market
2024
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Foundever® Wins Seven Awards at the 2024 European Contact Centre & Customer Service Awards
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Foundever® Opens New Hub in Liverpool, UK to Support the National Trust
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Foundever® Wins 4 awards at UK Contact Centre Forum Awards 2024
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Foundever® Wins ‘Outsourced Contact Centre of the Year’ at the Northern Contact Centre Awards 2024
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Foundever® Named 3-Time Finalist at North West Contact Centre Forum Awards 2024
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Foundever® Welcomes Davinder Walia as VP, Talent Acquisition, Enterprise
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Foundever® Named 9-Time Finalist at UK Contact Centre Forum Awards 2024
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Foundever® & Everest Group Highlight South Africa’s Leading Role in Customer Experience
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The European Contact Centre & Customer Service Awards Name Foundever® 25-time Finalists Across 17 Categories for 2024
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Foundever® Announces Opening of New Location in South Africa in Cape Town, Pledging to Bring 3,800 Jobs to Region by 2026
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Foundever® is Platinum Sponsor of London Fintech Week 2024
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Foundever® Named as Finalists in South West Contact Centre Awards 2024
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Foundever® Named 7-time finalist in UK National Contact Centre Awards 2024
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Foundever® and John Lewis Partnership continue their 17-year partnership with a five-year contract extension
2023
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Foundever® Wins 6 Awards at the European Contact Centre & Customer Service Awards 2023
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Foundever® Named Leader in 2023 ISG Provider Lens™ Customer Experience Services Quadrant Reports
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Foundever® Names Jag Dhanji Chief People Officer
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Foundever® Names Guillaume Laporte Chief AI Officer
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Foundever Learning and Development Team wins Gold at UK National Contact Centre Awards
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Foundever recognised as Outsourced Contact Centre of the Year 2023 by the South West Contact Centre Forum
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CX Leader Sitel Group® Accelerates Global Transformation with Rebrand to Foundever®
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Sprinklr and Sitel Group® Partner to Enhance the Contact Center with Social Customer Service
2022
2021
2020
2019
2018
2017
2016
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Leadership bios
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