London – 22 March, 2024 – Foundever™, a global leader in the customer experience industry, is proud to announce its recognition as a finalist across seven categories in the UK National Contact Centre Awards (UKNCCA) 2024.
The UKNCCA awards stand as the largest and most esteemed awards programme dedicated to recognising contact centre talent in the UK. Organised by the CCMA | Call Centre Management Association and into its 29th year, these awards have earned unparalleled respect over the years for their rigorous judging process and commitment to honouring outstanding achievements in the industry.
“We are honoured to be finalists in this esteemed awards programme, further solidifying our position as a leader in the global CX sector,” said Karl Brough, General Manager of the UK & South Africa. “In the UK, these nominations underscore our commitment to excellence and innovation in the contact centre industry, reflecting the dedication and expertise of our team members across the region.”
The awards ceremony will be held on June 17, 2024 in London. Foundever and its associates have been nominated for their exceptional contributions across the seven categories, including:
- Rising Star Team Manager: Kamala Begum
- Outsourced Team Manager of the Year: Imogen Kennedy
- Significant Contributor in a Large Contact Centre: Paula Adams-Thirtle
- Contact Centre Manager of the Year (Small): Lorna Stewart
- Contact Centre Manager of the Year (Large): Suzie McBride
- Change and Innovation Team of the Year (Large): Continuous Improvement team
- Best Apprenticeship Programme: Foundever
Learn more about the UKNCCA here and for more information about Foundever, visit www.foundever.com.