Customer experience in Government
More than ever, citizens expect an exceptional customer experience. They expect governments to provide the same fast, accessible, easy-to-use services they receive from their favorite brands. Our combination of CX expertise, commitment to security and transparency ensures Foundever™ is trusted by governments around the globe to deliver critical services for their citizens.
of citizens feel great digital government CX would increase trust in government
of citizens believe negative CX experiences decrease trust in government
of citizens feel not enough is done in response to global challenges
is outsourced to global government CX management
Providing reliable, secure CX to citizens around the globe
CX in government to connect, communicate and collaborate
The quality of services provided to citizens and how their needs are met are constantly being measured. With our help, you’ll connect, communicate and collaborate with your citizens and build trust while also generating cost and efficiency benefits.
amazing customer experiences delivered every day
associates across the globe