London, UK – 8 May 2025 – Foundever®, a global leader in the customer experience (CX) industry, is proud to announce that it has been shortlisted as a 9-time finalists at the South West Contact Centre Forum Awards 2025.
The South West Contact Centre Forum Awards celebrate excellence in contact centre performance across the region. As the benchmark of excellence in the customer service sector, these awards recognise individuals and companies that demonstrate outstanding dedication, innovation, and commitment to delivering exceptional customer service, quality assurance, and professional development.
Foundever has been recognised in the following categories:
- Best Contact Centre Culture – Foundever UK
- Contact Centre of the Year – Foundever UK
- Greatest Impact of AI – EverGPT
- Best Transformation Programme – EverConnect
- Outsourced Improvement Initiative – Foundever UK Customer Success Team
- Best Tech Partnership – Foundever & Kellanova
- Best Tech Partnership – Foundever UK Recruitment Team & Maki
- Best People Engagement – Foundever UK
- Support Team of the Year – Foundever UK HR Team
Learn more about the South West Contact Centre Forum Awards here, and for more information about Foundever, visit foundever.com.
“The recognition of Foundever UK as finalists in nine categories is an incredible testament to the hard work, innovation, and commitment of our teams across the region,” said Karl Brough, General Manager of the UK & South Africa. “These nominations reflect the breadth of our capabilities – from harnessing cutting-edge AI to fostering a people-first culture and building transformative partnerships. We are honoured to be acknowledged by the South West Contact Centre Forum, and we couldn’t be prouder of our teams for continuously raising the bar in customer experience.”
The winners will be announced at the South West Contact Centre Forum Awards Dinner on June 19, 2025.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at foundever.com and connect with us on LinkedIn, X, Facebook, YouTube and Instagram.