Foundever® Wins 4 awards at UK Contact Centre Forum Awards 2024

The global CX leader celebrated multiple wins after being named a finalist in nine awards across four categories.

Published ·November 11, 2024

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London, UK – 11 November 2024 – Foundever®, a global leader in the customer experience (CX) industry, is thrilled to announce it has received the following awards at the UK Contact Centre Forum Awards 2024:

  • Gold – Employee Engagement Strategy of the Year – Foundever UK
  • Gold – Best Use of Technology – EverGPT
  • Gold – Best Use of Technology – EverConnect
  • Highly Commended – Outsourcing Partnership of the Year – Foundever & John Lewis and Partners

The UKCCF Awards celebrate excellence in customer service, team performance and innovation across the UK’s contact centre industry, recognising organisations that set the standard for best practices and leadership.

“We’re absolutely delighted to receive these awards, which reflect the exceptional efforts of our team in delivering top-tier customer and employee experiences,” said Karl Brough, General Manager of the UK & South Africa. “This recognition from the UK Contact Centre Forum underscores the impact of our commitment to innovation, operational excellence, and creating an outstanding environment for our employees. It’s a proud moment for everyone at Foundever, and it fuels our drive to keep raising the bar in the CX industry.

The awards were announced at the UK Contact Centre Forum Awards Gala Dinner on November 8, 2024.

Learn more about the UK Contact Centre Forum Awards here, and for more information about Foundever, visit foundever.com.

About Foundever®

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

Get to know us at foundever.com and connect with us on LinkedIn, X, Facebook, YouTube and Instagram.

Media contact

media@foundever.com