London, UK – September 19, 2024 – Foundever®, a global leader in the customer experience (CX) industry, is proud to announce that it has been shortlisted as a 9-time finalist at the UKCCF Awards 2024, spanning four key categories.
The UKCCF Awards are an established awards programme designed to recognise excellence across the contact centre industry. Celebrating individuals, teams and companies, the awards highlight achievements in customer service, innovation and leadership.
The categories in which Foundever has been recognised include:
- Best Use of Technology – EverGPT
- Best Use of Technology – EverConnect
- Support Team of the Year – UK HR Team
- Support Team of the Year – UK L&D Team
- Employee Engagement Strategy of the Year – Foundever UK
- Outsourcing Partnership of the Year – VM O2
- Outsourcing Partnership of the Year – OVO
- Outsourcing Partnership of the Year – John Lewis & Waitrose
- Outsourcing Partnership of the Year – Heathrow
Learn more about the UKCCF Awards here and for more information about Foundever, visit foundever.com
“These nominations are a testament to the incredible work of our teams and their dedication to delivering best-in-class experiences for our clients,” said Karl Brough, General Manager of the UK & South Africa. “Being recognised nine times across four categories is a great achievement and reflects the strength of our innovation and client partnerships. We’re excited to celebrate these accomplishments with the broader CX community.”
The winners will be announced on November 8, 2024 at the UKCCF Awards Gala Dinner in Solihull.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at foundever.com and connect with us on LinkedIn, X, Facebook, YouTube and Instagram.