Exeter, England – July 12th, 2023 – We are delighted to share that our colleagues from our South West UK Hub in Exeter & Plymouth have been named best Outsourced Contact Centre of the Year at the 2023 South West Contact Centre Forum Awards.
The team were recognised for our unique culture and commitment to development, where we have clear and structured development initiatives in place for all. The judges specifically noted our determination to developing our client offerings in line with their market requirements, ensuring they receive the best Return on Investment through agile and proactive technology. This point was further underpinned by evidence on the floor of the client campaigns having clear identity and a vibrant culture.
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Get to know us at foundever.com and connect with us on LinkedIn, Twitter, Facebook and Instagram.