Blog
Utilities: How to use your data to form superior customer experiences
When it comes to improving CX, data is everything —...
Blog
How the right business partnership can reduce your cyber risk
Businesses are under pressure to perform. But when organisations try...
Blog
The future of generative AI and how it will shape CX by 2035
There’s no doubt that GenAI is rapidly evolving — what...
Blog
Meeting and exceeding customer expectations in travel and tourism
What do modern travellers truly want? When it comes to...
Blog
5 steps to transform CX with experiential learning
What is experiential learning, and how can it transform training...
Blog
Impact Sourcing at Foundever
Foundever has been recently recognised by the Impact Sourcing Alliance...
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How analytics can support firms through the evolution of digital regulation
How Foundever can help you use analytics to meet UK...
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Centring the customer experience: Understanding customer behaviour to ensure better customer outcomes
In today’s climate, impacted by the current cost-of-living crisis a...
Blog
Without outsourcing, rising business costs risk crippling your company
Unless you start considering the benefits of offshoring elements of...
Blog
The electric vehicle CX challenge: consumers who go green shouldn’t end up seeing red
Customers know what they’re buying, but do they know what...