Awards & recognition

People & community

2025 Inspiring Workplace Winner – Europe

Foundever was named among the Top 25 Europe Inspiring Workplaces for 2025 by Inspiring Workplaces Group (IW) and received best-in-class special recognition for an ‘Inspiring Employee Experience’ by scoring highly enough to be considered best-in-class in these specific areas of creating a PeopleFirst organisation. Foundever is also within the Top 5 of the Enterprise company winners (+5,000 employees).

People & communityPerformance & solutions

Best BPO Partnership: Foundever & John Lewis & Partners

The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

InnovationPerformance & solutions

Greatest Impact of Artificial Intelligence (AI): Foundever & Zenarate AI onboarding solution

The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

InnovationPeople & communityPerformance & solutions

Best Supporting Team: Foundever Continuous Improvement centre of excellence (Multilingual region)

The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

People & communityPerformance & solutions

Outsourced Contact Centre of the Year: Foundever UK

The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

People & communityPerformance & solutions

Most Effective Learning & Development Programme: Foundever Serbia

The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

Performance & solutions

Best BPO Partnership: Foundever & Heathrow Airport

The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

Performance & solutions

Best Pan-European Contact Centre Operation: Foundever & multinational medical devices and health care company

The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.

Performance & solutions

Most Effective Sales Approach: Foundever & Virgin Media O2

The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.