Awards & recognition
Best Perks & Benefits
Foundever was awarded Best Perks & Benefits for Q3 2025. Comparably Awards methodology includes measuring sentiment feedback from current employees who anonymously rated their employers on Comparably.com during a 12-month period. The Best Perks & Benefits measures employee feedback on perks, paid time off, satisfaction with benefits and more.
Best Work-Life Balance
Foundever was awarded Best Work-Life Balance for Q3 2025 for the third consecutive year. Comparably Awards methodology includes measuring sentiment feedback from current employees who anonymously rated their employers on Comparably.com during a 12-month period. The Best Work-Life Balance measures feedback on average hours worked per day, lunch breaks, time off and more.
24-time Finalist in the European Contact Centre & Customer Service Awards 2025
Foundever was named a finalist 24 times across 16 categories in the 2025 ECCCSAs: • Best New Customer Contact Operation: – Foundever in Málaga, Spain – Foundever UK & National Trust – Foundever Greece & Harman International Industries • Best Use of Data & Insights: Foundever UK Customer Success Team • Best Supporting Team: Foundever People & change team • Best BPO Partnership: – Foundever & John Lewis & Partners – Foundever & Panasonic • Most Effective Application of Technology to Enhance the Customer Experience: Foundever Greece & Volkswagen Logpay • Most Effective Application of Technology to Support Operational Excellence: – Foundever EverConnect & EverGPT tools – Foundever use of Maki Recruitment • Greatest Impact of AI by an Outsourcer: Foundever & Volkswagen Financial Services • Most Effective Improvement Initiative: Foundever UK Customer Success team • Greatest Impact of the Voice of the Employee: – Foundever Serbia & Fiverr – Foundever UK – Foundever Romania Voice of the Employee • Best Employee Experience: Foundever UK Employee Experience • Most Effective Sales Approach: Foundever Greece & Deutsche Telekom • Best Multilingual Customer Service: Foundever & Nikon • Best Retail Customer Service into Europe: – Foundever & Sony – Foundever Egypt & eBay • Outsourced Contact Centre of the Year: Foundever UK • Best Pan-European Customer Contact Operation: – Foundever & Iberia – Foundever & multinational medical devices and health care company • Best Customer Experience: Foundever & Assurant
2025 Inspiring Workplace Winner – Europe
Foundever was named among the Top 25 Europe Inspiring Workplaces for 2025 by Inspiring Workplaces Group (IW) and received best-in-class special recognition for an ‘Inspiring Employee Experience’ by scoring highly enough to be considered best-in-class in these specific areas of creating a PeopleFirst organisation. Foundever is also within the Top 5 of the Enterprise company winners (+5,000 employees).
Best BPO Partnership: Foundever & John Lewis & Partners
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Greatest Impact of Artificial Intelligence (AI): Foundever & Zenarate AI onboarding solution
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Best Supporting Team: Foundever Continuous Improvement centre of excellence (Multilingual region)
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Outsourced Contact Centre of the Year: Foundever UK
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.
Most Effective Learning & Development Programme: Foundever Serbia
The annual ECCCSAs, now in its 24th year, is the longest-running and largest awards programme in the customer contact industry. The programme recognises organisations across Europe that are leading the way in delivering exceptional service to customers.